Return & Exchanges

This Privacy Policy describes how j-grab.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Overview
We want you to be completely satisfied with your purchase. This policy explains how returns and exchanges work.

General
Items may be returned or exchanged within [number] days if they are unused, undamaged, and in original packaging. Certain items (e.g., sale or personalized items) may not be eligible.

Disclaimer
We reserve the right to deny returns that do not meet our policy conditions. Shipping costs are non-refundable.

Disclaimer of Warranty
No warranty is made that returned or exchanged items will always be available for replacement.

Customer Support

We provide Chat and email support 24/365.

Shipping Worldwide

We provide delivery from Japan to all over the world

Secure Payment Method

We accept various secure payment methods

Returns & Exchange

We accept products returns & exchange at any time